Application Form (Annex-I) and Power Supply Contract Form (Annex-II) Application Form (Annex-I) and Power Supply Contract Form (Annex-II) in English and Urdu are available free of charge in each subdivision/division/circle office of DISCO (DISCO to insert its name) and on website of DISCO.
An applicant shall be required to fill in the forms and attach the required supporting documents as detailed therein.
Any assistance or information required in filling the Application Form shall be provided to the applicant by DISCO (DISCO to insert its name) staff in the office where form is to be submitted.
Applications for new connection along with supporting documents will be submitted in person or online at DISCO's (DISCO to insert its name) website. After the receipt of the application DISCO (DISCO to insert its name) shall issue acknowledgement receipt and allot a serial number/tracking ID/case ID to the applicant. In case any documents are required, the applicant will be informed accordingly through letter/online/email/telephone.
Demand Notice(s) may be sent to the applicant on the email address or through registered post/courier service or the applicant may collect the Demand Notice(s) in person or download it from the website of DISCO (DISCO to insert its name) through tracking ID/Case ID. The applicant may pay the Demand Notice(s) online or in designated banks. Upon receipt/acknowledgement of payment, the connection shall be energized within the stipulated time period.
Note: For applications submitted through modes other than in person, the applicant or his authorized representative may be required to visit concerned office of DISCO (DISCO to insert its name) with original/attested documents for verification before energization.
Documents to be attached with the Application Form for issuance of Demand Notice(s) are as follows:
1. Ownership proof of the premises as determined by DISCO (DISCO to insert its name) where connection is required. Conversely provision of electricity connection does not necessarily constitute proof of ownership of the premises.
2. An affidavit by the owner of the premises on non-judicial stamp paper worth Rs. 50/- as per schedule 1 of the Stamp Act 1899 (or as amended) to the effect that no connection existed previously at the premises for which connection is applied and that he/she shall pay DISCO (DISCO to insert its name) any outstanding dues in respect of any previous connection which existed at the premises in question, if noticed later on. Further, in the affidavit it will be mentioned that the applicant is not defaulter of any other electricity connection in the DISCO (DISCO to insert its name) or any other distribution company, and if found at any stage, his/her connection may be disconnected after issuance of prior seven (07) days' notice.
3. No Objection Certificate (NOC) from owner/landlord if applicant is a tenant. If the applicant is a tenant or a person other than the landlord then No Objection Certificate from the owner/landlord, along with the ownership proof and affidavit mentioned above are required. The Landlord/Owner will also affirm on a non-judicial stamp paper worth Rs. 50/- that he/she would be responsible for payment of the default amount of his/her tenant (if any). The connection can be disconnected on request of the owner/landlord of the premises if the tenant is defaulter of electricity bills consecutively for three months.
4. Attested copies of CNIC of the applicant and a witness. In case of tenancy, attested copy of CNIC of the landlord/owner is also required.
5. If the connection is applied in the name of a company, duly incorporated under the law, the following additional documents shall be attached:
6. Approved map or approved site plan or approved layout plan (LOP) or NOC by the Civic Agency/Authority. However, this condition may be relaxed in rural areas where map/site plan/layout plan/NOC are not applicable/required.
There shall be no requirement of approved map or approved site plan or approved layout plan or NOC for another connection or for extension/reduction of load where a permanent connection already exists at the premises.
7. Wiring test report duly issued by Electric Inspector or his authorized wiring contractor.
8. In case of connection for stone crushing plants, No Objection Certificate (NOC) from the concerned Environmental Protection Agency is necessary. Further, a separate room for protection of the metering installation from the dust of stone crushing shall be provided by the applicant.
Connection charges are payable according to the rates approved by the Authority pursuant to Rule 11 of the NEPRA Licensing (Distribution) Rules, 1999 and Article 9 of the Distribution License.
The application will be processed and sanctioned as per the provisions of Consumer Eligibility Criteria, 2003 and DISCO's (DISCO to insert its name) Commercial Procedure Manual. NEPRA Distribution Rules, Grid Code and Distribution Code will be adhered to where applicable.
Demand notices of capital cost/connection charges and security deposit shall be issued by the concerned DISCO office under registered post or courier or online, or the applicant may receive/download it using the tracking ID/Case ID.
A period of thirty (30) days is given for payment of Demand Notices. A grace period of thirty (30) days may be allowed upon request made at least three days prior to the expiry date.
Payment can be made at designated bank branches authorized to receive Demand Notices, or online if provided by DISCO. Acknowledgement receipt will be issued upon payment.
DISCO (DISCO to insert its name) shall determine new final priority number for each application after full payment of Demand Notices.
Once Demand Notice has been issued and paid in full, no further charges/demand notices can be raised against the applicant on account of escalation of material costs.
Payment of Demand Notices may be allowed in installments on request, with any escalation in material costs borne by the applicant. No markup shall be levied, and connection will be provided within the time period given in Annexure-III after full payment.
The charges for installation of connection by DISCO (DISCO to insert its name) are as follows:
i. Actual cost of material including 12% Store handling charges! Store issue rate = (X)
ii. Installation charges = 8% of X
iii. *Electrification Design vetting charges: 1.5% of X * Applicable for housing societies/high-rise buildings/commercial plazas! multi-storey buildings, etc. only.