A duly authorized employee of DISCO shall be entitled at all reasonable times, and on informing the occupier of his intention after giving a notice of clear 24 hours (However, no notice is required for conducting raid in case of theft/illegal abstraction of electricity), to enter the premises to which energy is or has been, or is to be supplied by DISCO , for the purpose of:
DISCO authorized staff member has access to meters, service connections and other property owned by it which may be located in consumer's premises for purposes of installation, maintenance, operation or removal of the property at the time service is to be terminated.
The consumer's utility system shall be open for inspection to authorized representatives of DISCO . The consumer's failure to do so within a reasonable period of time may result in disconnection. Consumers must provide access to all electric meters upon request for billing purposes. If a premises is unoccupied/locked, an appointment to obtain meter readings will suflice for a maximum period of two (2) months. After that, a new ap ointment will be required to update the readings.
The penalties for low power factor shall be levied according to the "Terms and Conditions" of approved tariff of respective category.
DISCO is not responsible for any loss or damage caused by any negligence or wrongful act of a consumer or his authorized representative in installing, maintaining, operating or using any or all appliances, facilities or equipment.
The consumer will be held responsible for damage to DISCO's (DISCO to insert its name) meter installation and other property or facilities resulting from the use or operation of appliances and facilities on consumer's premises, including but not limited to damage caused by electricity, steam, hot water or chemicals.
If a consumer, new applicant, developer or other person is found to be responsible for any damage done to the DISCO's (DISCO to insert its name) property; such damages shall be reimbursed to DISCO (DISCO to insert its name).
The consumer shall be solely responsible for and shall pay for any loss oi or damage to, any electric supply lines, meters and/or other apparatus in use of the consumer for supply of energy purpose, whether caused maliciously or through negligence or default on the part of the consumer or any of his/her employees, except reasonable wear and tear and loss or damages arising out of defects in the aforesaid electric supply lines, main fuses, meters and/or other apparatus belonging to DISCO on the consumer's premises.
DISCO shall not be liable for any claims for loss, damage or compensation whatsoever, arising out of failure of supply when such failure is due to Force Maj eure.
Consumers who operate equipment which causes detrimental voltage fluctuations (such as but not limited to, hoists, welders, x-ray apparatus, radio transmitters, elevator motors, compressors and furnaces) must reasonably limit such fluctuations upon request by DISCO .
The Consumer will be required to comply with the necessary corrective measures. Separate service is required for x-ray units over 5 kVA, welder units over 3 kVA, radio transmitters and resistance welders DiSCO may require the consumers to provide, at their own expense, special furnace type transformers and reactors and capacitors sufficient to limit secondary short-circuit current values.
In such cases, DISCO shall furnish energy at 11 kV. The consumer should also make arrangements to filter out or prevent harmonic distortions traveling onto/interfering with the DISCO's system.
DISCO may disconnect is the supply to a consumer if,
a) The consumer has not fulfilled an obligation to comply with this manual;
b) The DISCO has given the consumer seven (7) Business days written notice of disconnection (such notice to be in addition to the notice already given); and
c) The consumer fails to comply with the notice.