Tariff means the rates, charges, terms and conditions for generation of electric power, transmission, interconnection, distribution services and sales of electric power to consumers by DISCO (DISCO to insert its name). DISCO (DISCO to insert its name) shall charge only such tariff from consumers as is approved by NEPRA and duly notified by Government of Pakistan from time to time.
The schedule of tariff as approved by NEPRA and notified by the Government of Pakistan, shall be made available in DISCO (DISCO to insert its name) offices and shall be provided to the consumers on demand free of cost. The schedule of tariff will also be made available by DISCO (DISCO to insert its name) at its website. All consumer queries/clarifications in respect of applicable tariff shall be adequately addressed by DISCO (DISCO to insert its name).
The penalties for low power factor shall be levied according to the "Terms and Conditions" of approved tariff of respective category.
The following consumer categories are eligible to apply to DISCO (DISCO to insert its name) for change of tariff:
(a) Consumers of General Supply i.e. (Residential (Al), Commercial (A2), General Services (A3) are eligible to apply for change of tariff from one category to another. For example:
i) Al to A2 or A3
ii) A2 to Al orA3
iii) A3 to Al or A2
(b) Commercial Category into Industrial Category (B 1 & B2 only) and viceversa
(c) Seasonal industrial connection to non-seasonal and vice-versa.
(d) Tube well to industrial, however, industrial connection cannot be converted into tube well connection till completion of one year period, from date of energization and fulfillment of other formalities.
Terms and conditions for change of tariff:
(a) Change of tariff will be allowed by the connection sanctioning officer.
(b) Change of tariff will be allowed if no dues are outstanding.
(c) The consumer shall make payment of Security Deposit at prevailing rates subject to adjustment of already paid Security Deposit
(d) New contract on prescribed form (Annex — II) is to be executed between the consumer and DISCO (DISCO to insert its name)
The consumer shall apply, at least 30 days in advance, for the change of his existing tariff to the competent load sanctioning officer.
The consumer shall submit the application for change of tariff along with the required documents as mentioned in the application form (Annex — I).
DISCO (DISCO to insert its name) shall process the case and accord approval for change of tariff within thirty (30) days of receipt of application.
The consumer shall, in no case use the connection for the purpose other than for which it was originally sanctioned. In case of violation, the consumer is liable for disconnection and legal action.
Explanation: The phrase for the purpose other than for which the connection was originally sanctioned means if a connection was originally sanctioned under one tariff category for example domestic tariff (A-I) and is being used for commercial purpose i.e. A-2.
DISCO (DISCO to insert its name) shall serve seven days clear notice to the consumer who is found misusing his/her sanctioned tariff. Flowever, DISCO (DISCO to insert its name) shall immediately change the tariff and shall determine the difference of charges of the previous period of misuse to be recovered from consumer. However in the absence of any documentary proof, the maximum period of such charges shall not be more than two billing cycles.
If any consumer uses higher MDI i.e. B-1 consumer uses load above 25 kW, the DISCO (DISCO to insert its name) shall immediately issue notice for change of tariff to B-2, however, charging of difference of tariff or power factor penalty shall not be more than six (6) months, retrospectively. Similarly, if a consumer having load less than 5 kW uses higher load; the DISCO (DISCO to insert its name) shall issue notice for extension of load and shall extend the load after completion of codal formalities and in such case fixed charges/power factor penalty wherever applicable shall not be raised •for more than six (6) months, retrospectively. Flowever, these charges may be raised within one year and after one year no claim shall be legal.
If the Authority modifies the terms and conditions of tariff at anytime, the DISCO (DISCO to insert its name) shall immediately change the tariff accordingly however, charging of difference of tariff shall not be more than six (6) months, retrospectively. Further, these charges may be raised within one year of such notification and after one year no claim shall be legal.
Application of a correct tariff is the responsibility of DISCO (DISCO to insert its name) at the time of sanction of connection. In case of application of wrong tariff, which is lower than the applicable tariff, no differential bill will be debited against the consumer account. 1-lowever, in case where higher tariff has been charged to the consumer than adjustment! credit for six (6) months be allowed retrospectively, from the date of pointing out of such discrepancy.